Here I am trying to deal with the political and social issues of the day and I can’t even get my web hosting service to fix my web site. Why nobody at Earthlink can give me a definite answer when it will be fixed is enough to just cancel my account. However, it I did that it would be an enormous project to start from scratch and rebuild somewhere else. All I want to do is update my websites. It won’t update. Why?
If you know somebody in the executive offices of Earthlink in Atlanta have him or her send me an Email. Especially if you know Rolla P Huff.
mail@chuckayers.com
It’s been three days now and after three difficult phone calls talking to boys and girls in India, nothing has been accomplished. In the mean time I am receiving Email from Earthlink’s customer service wanting me to fill out a questionnaire on how I rate their “Customer Service Experience.” Yeah right. Plus I am receiving calls from guy named Billy who also has a very thick India accent. A guy wanting me to call their technical support number. A number, as I mentioned, I have called several times before with no result. Always receiving a “Don’t know when it will be fixed.” Don’t know when it will be fixed??
These are not professional. More like junior highers. This is anti-customer service. What ever happened to “Satisfaction Guaranteed or your money back.” I suppose gone away with the real Sears and Roebucks. A relic from the past. Never more to return.
Now, do you see the point of Occupy Wall Street? In today’s world, it’s grab what you can and grab some more. And let the customer go hang. Bank of America be dammed. Wall Street bankers, kiss my butt!
Would someone please fix my web site please. Pretty please. Do it today please.
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